Careers

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.
• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.
• Prepare customer invoices and verify invoices daily.

Requirements –

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Acting under the supervision of the Clinic Director, the Front Desk Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

Main responsibilities:

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Required professional qualifications and experience:

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
• At least two (2) years of experience in a similar role.
• Proficiency in Microsoft Office Suite.
• Knowledge of Zenoti and ACOMBA software would be an asset.

Required personal competencies:

• Customer oriented.
• Ability to communicate effectively.
• Demonstrated teamwork and collaboration skills.
• Honest and trustworthy.
• Demonstrated initiative and autonomy.
• Ability to plan and coordinate activities.
• Demonstrated rigor, reliability and flexibility.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assisting our physicians in medical, cosmetic, invasive and non-invasive treatments.
• Receive and follow-up with patient referrals received by fax or database.
• Input cosmetic client’s consultations, treatments and download photos in software database.
• Answer incoming calls, schedule client appointments, greet and direct clients through the treatment process.
• Establish and maintain rapport with clients to ensure overall customer service satisfaction of clients.
• Educate clients on additional services, all treatment processes including pre and post treatment care.
• Administer treatments in accordance with Dermapure policies and procedures.
• Maintain accurate client treatment records/data in the clients’ medical and cosmetic charts.

Requirements –

• At least three (3) years of experience in a similar role in the medical or medical aesthetics field.
• Medical charting (SOAP).
• Proficient with personal computers and contemporary software applications.
• Passion and an interest in Medical Aesthetics.
• Ability to complete detailed paperwork.
• Maintain professional appearance and demeanor, at all times.
• Perform all duties as requested or assigned.
• Warm and welcoming manner.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

*We are proud to offer equal chances to everyone. Only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Dermapure Cowichan (Formerly Viva Medical Aesthetics)is seeking a dynamic Receptionist to join our team! Become part of the most prestigious network of Dermapure clinics specializing in medical aesthetic care in Canada!

Acting under the supervision of the Clinic Director, the Front Desk Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

A day in the life of a receptionist:

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Dermapure Cowichan (Formerly Viva Medical Aesthetics)is seeking a dynamic Receptionist to join our team! Become part of the most prestigious network of Dermapure clinics specializing in medical aesthetic care in Canada!

Acting under the supervision of the Clinic Director, the Front Desk Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

A day in the life of a receptionist:

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Dermapure Saskatoon is seeking a dynamic Clinic Director to join our team! Become part of the most prestigious network of Dermapure clinics specializing in medical aesthetic care in Canada!

The opportunity –

Acting under the supervision of the Regional Director, the Clinic Director is responsible for implementing and overseeing/adjusting the plan of action in line with the clinic's business strategy. As well as conducting all patient consultations, the Clinic Director manages the clinic’s performance and oversees human resources and customer relations. The Clinic Director is responsible for the clinic’s general management and operations.

A day in the life of a clinic director –

Performance Management

• Implement and oversee/adjust the plan of action in line with the clinic's strategy.
• Prepare and analyze elements for the clinic's monthly dashboard (sales results, key performance indicators), and act accordingly.
• Oversee the annual budget.

Personnel Management

• Collaborate with the Director of Operations during the hiring process.
• Coordinate and supervise the distribution of tasks within the team.
• Plan training sessions for employees in collaboration with the Director of Operations.
• Manage the performance and ongoing development of team members.
• Manage/track employee hours and forward them to the accounting department.
• Hold weekly team meetings.

Operations Management

• Establish operational and material resource requirements.
• Ensure accuracy of invoices and carry out deposits in accordance with established procedures.
• Ensure accuracy of batches at close of business day, and forward them to the accounting department.
• Issue invoices as part of the Employee Discount Program.
• Manage maintenance and leasehold improvements.
• Manage and optimize inventories.

Customer Relationship Management

• Conduct clinic consultations.
• Organize and host customer information evenings.
• Verify the accuracy of treatment/product orders and ensure monthly follow-up of customer appointments
• Ensure complete customer satisfaction and resolve any dissatisfaction that may potentially arise.
• Recommend solutions for the continuous improvement of the quality of services offered.

You bring to our team –

• Bachelor's degree in management, business or another relevant field. Any other combination of studies and relevant experience will be considered.
• At least five (5) years of relevant experience, ideally in a retail or service business.
• Experience in sales and personnel management is a must.
• Excellent communication skills.
• Ability to adapt quickly within a dynamic, growing environment.
• Ability to work under pressure, and manage priorities and peak periods.
• Demonstrated leadership skills and the ability to supervise and develop a team.
• Strong business acumen and a thorough, detail-oriented mindset.
• Demonstrated teamwork and collaboration skills.
• Client oriented with a focus on results.
• Demonstrated integrity, discretion and a sense of ethics.
• Demonstrated autonomy, initiative and flexibility.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Functionalab Group is a brand builder in the beauty sector that focuses on and brings innovation to the high-growth segment of aesthetic medicine with its network of clinics mainly established under the Dermapure and Project Skin MD brands, as well as its Functionalab professional skin care line.

Dermapure and Project Skin MD collectively form Canada’s largest network of premium, branded aesthetic medicine clinics. The Group’s 68 clinics offer an approach to skin care that combines cutting-edge technologies with its proprietary line of professional skincare Functionalab, as well as SkinCeuticals. TheFunctionalab line, which combines nutricosmetics and cosmeceuticals, is exclusively offered within our network of clinics.

Our Benefits

• Competitive compensation package
• Health, vision, and dental benefits
• Discounts on clinic treatments and products
• Work with dedicated professionals in skin health and beauty

 

Functionalab Group is hiring a Business Intelligence Analyst to join our growing BI team. This is a unique opportunity for an ambitious professional to participate in the foundational development and deployment of our BI strategy.

Reporting to the Manager of Business Intelligence, the BI Analyst will add value by collaborating with our internal business stakeholders to establish powerful insights and analysis through your Power BI report development.

Responsibilities : 

Build

• Design and develop Power BI reports, dashboards, and apps that meet the needs of our internal business stakeholders
• Gather and understand business requirements for data visualization and analysis
• Collaborate with our data team to automate the extract, transform and load functions of our data sources to Azure SQL Server
• Write Power M queries to extract and transform data in Power BI
• Write complex DAX functions that support data analysis in Power BI

Maintain

• Maintain and optimize existing Power BI data models and reports
• Troubleshoot and resolve issues in Power BI reports, and Azure Databases

Drive Business Value:

• Understand key business principles, relating Key Performance Indicators and visualizations to action-based consumption by the report user
• Participate in our collaboration with the Operations, FP&A, Corporate Development and Marketing teams to identify, and report on, key value drivers for the business

Qualifications : 

Our ideal candidate:

• 2 years of experience in a Business Intelligence, or Data Analyst role
• A University degree, diploma or certificate in Business Intelligence, Computer Science, Data Science, Statistics or a related field
• Proficiency in reading/writing SQL queries, working within Azure SQL Server
• Experience in Power BI, specifically with DAX, Data Visualizations, Data Storytelling and large data model optimization.
• Familiarity with Star/Snowflake schema data modelling
• Experience working within the Microsoft environment, including Office 365
• You have a positive attitude and are passionate about dataà
• You are attentive to details and care about producing a high-quality work product
• You have good business acumen and analytical skills to formulate conclusions, recommendations and alternatives
• You are organized and able to work on multiple projects, while meeting deadlines
• You have strong communication skills
• You have the ability to work independently and remotely
• Power BI and Power Platform certifications are considered an asset
• Fluency in written and verbal French is considered an asset but not required

Our Core Values : 

• We care about our people
• We innovate to achieve
• We dare to be different
• We empower to elevate

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Cosmetics and beauty are your passion? Are you a self motivated and resourceful individual with a strong business acumen? This is a great opportunity to join a dynamic team.

Functionalab is an innovative science-based medical skin care solutions, created and developed for Dermapure, a Canadian leader in aesthetic medicine.

As a key member of the sales and training department, our trainer and sales representative will be responsible for business development within our clinic network. In your role, you will have a strong account presence and you will work closely with the clinic directors for executing the training program, coaching on sales techniques, and ensuring that the brand's sales objectives are met or surpassed!

In your role, you will oversee:

1. Account Management

· Build relationship with our clinic staff to enhance brand awareness

· Participate in the achievement of sales objectives for each clinic by analyzing the performance

· Adapt action plans based on analysis and implement new initiatives

· Ensure maximization of referral, prescription, and loyalty tools

· Carry out and/or review product merchandising to improve and maximize visibility in the clinic

If needed, participate in and support special sales events such as galas, VIP evenings, master classes, etc.

2. Trainer

· Participate in the development of educational training tools

· Increase the level of brand knowledge of the employees in the clinic by providing ongoing training

· Coach technicians or assistant md's in the treatment room to initiate product recommendation and make them excellent brand ambassadors

· Plan the integration and training of new employees (on-boarding)

· Give sales tips, develop key selling points, special attention to our patients

· Ensure quality reporting of training activities via electronic dashboards

3. Medical visit representation

· Deliver medical education

· Present clinical studies and active ingredients

· Educate medical staff on the importance of efficient post-treatment skincare routine

4. E-learning training

· Communicate the schedule for ongoing training (launch, product focus)

· Ensure the participation of all employees and report to the clinic directors

5. Reporting and budget management

· Manage the training budgets for the territory

· Ensure monthly reporting of training activities (names of participants, duration of training, date, details).

Skills and Requirements:

· Bachelor’s degree in administration or science

· 3 years of experience in a similar position in the cosmetics industry (account executive, regional trainer)

· In-depth knowledge of cosmetology, skincare, and active ingredients

· Expertise in medical relations (pharmacist visits, dermatology)

· Excellent sales and customer service skills, B2C

· Excellent communication skills

· Office Suite has no secret for you (Team, Excel, PowerPoint)

· Comfortable with social media and videoconference: an asset

· This position is based in Ontario and requires to travel to British-Columbia.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

*We are proud to offer equal chances to everyone. Only selected candidates will be contacted for an interview

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

Perform the evaluations

• Meet with patients during their first visit to identify their needs;
• Answer their questions and explain to them the different options available for their concerns;
• Consolidate recommendations as directed by the physician, explain treatments and possible complications.

Assist the doctor during the treatment

• Provide medical assistance for the various surgical techniques;
• Review the patient's needs;
• Prepare the required instruments, equipment or supplies;
• Understand and be capable of sterilizing equipment.
• Prep the patient's skin;
• Be able to work in a surgical suite.
• Provide support to the patient before, during and after treatment;
• Keep clinical notes up to date, in a precise and detailed manner in the client's file;
• Supervise the patient by suggesting complementary treatments appropriate to his condition according to those in progress.

Prepare and ensure the cleanliness of the room and the required equipment for the treatment

• Prepare treatment rooms;
• Clean the rooms between each procedure;
• Take an inventory of medical products and supplies and keep an adequate stock in the rooms.

Manage the schedule

• Daily review of the schedule;
• Manage the appointments, respecting order of arrival and timeline;
• Manage delays and keep patients and provider informed;
• Update the Doctor on the days schedule.

Telephone follow-up post assessment and/or treatment

• Return calls daily and respond to patients' questions and/or concerns.
• Follow-up on evaluations, treatments and to review certain post treatment protocols.

Provide medical and post-treatment care

• If necessary, you will be called upon to provide post-surgery care.
• You act as the resource person for other technicians.

Qualifications –

• Medical Aesthetic certificate or diploma.
• Nursing degree would be an asset.
• At least three (3) years of experience in a similar role in the medical or medical aesthetics field.
• Competence in Medical charting (SOAP)
• Desire and ability to continuously improve one's knowledge;
• Sales-oriented essential;
• Attention to detail and organizational skills;
• Working knowledge of computers;
• Effective verbal and written communication skills;

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

Your professional journey begins here at Figurra Institute, partner of Groupe Dermapure Inc.!

Explore the world of Dermapure, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.-Attend work reliably with an enthusiastic and positive attitude.

Requirements –

• Minimum of 2 years experience in a similar position.
• Diploma of professional studies in aesthetics.
• Active member of Cosmetology Association of New Brunswick;
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• A high level of professionalism, performance, and care in personal presentation.
• Strong interpersonal skills.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.
• A desire and willingness to learn and grow within the position and our company.
• Excellent organization and time management skills. Ability to adapt and respond and quickly to changing priorities.
• Excellent oral and written communication skills.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Experience with Zenoti will be an asset.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Your professional journey begins here at Esteem Medical Esthetics, partner of Groupe Dermapure Inc.!

Explore the world of Dermapure, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

Our Benefits:

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Under the supervision of the Clinic Director, the Nurse Injector’s role is to carry out treatments with clients.

Responsibilities :

• Assess client needs and recommend appropriate treatments and homecare products.
• Perform consultations and create treatment plans aligned with client needs.
• Perform the treatments according to the protocols.
• Pre-book clients for future treatments.
• Build customer loyalty through post treatment follow-ups, appropriate homecare recommendations and customer care during their visit.
• Track post-treatment clients.
• Attend training session and keep skills up to date.
• Take pictures of customers.
• Prepare sales consultation statistics for management.
• Verify the accuracy of the orders.
• Keep the protocol books up to date.

Qualifications:

• Diploma of College Studies in Nursing.
• Hold the license of RN or RPN.
• At least five (5) years of experience in a similar position.
• Excellent communicate skills.
• Demonstrate a client centered approach.
• Demonstrate team spirit and collaboration.
• Demonstrate initiative and autonomy.
• Ability to respect work procedures.
• Excellent interpersonal skills.

Our Core Values

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Your professional journey begins here!

Explore the world of Project Skin, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

This job opportunity is tailored for you!

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products
• Office closure between Christmas and New Year's Day!

Key Responsabilities –

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.
• Attend work reliably with an enthusiastic and positive attitude.

Qualifications : 

• Minimum of 2 years experience in a similar position.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Experience with Zenoti will be an asset.
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• A high level of professionalism, performance, and care in personal presentation.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.
• A desire and willingness to learn and grow within the position and our company.
• Excellent organization and time management skills. Ability to adapt and respond and quickly to changing priorities.
• Excellent oral and written communication skills.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Your professional journey begins here!

Explore the world of Dermapure where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

This job opportunity is tailored for you!

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Key Responsabilities –

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.
• Attend work reliably with an enthusiastic and positive attitude.

Qualifications : 

• Minimum of 2 years experience in a similar position.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Experience with Zenoti will be an asset.
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• A high level of professionalism, performance, and care in personal presentation.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.
• A desire and willingness to learn and grow within the position and our company.
• Excellent organization and time management skills. Ability to adapt and respond and quickly to changing priorities.
• Excellent oral and written communication skills.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assisting our physicians in medical, cosmetic, invasive and non-invasive treatments.
• Receive and follow-up with patient referrals received by fax or database.
• Input cosmetic client’s consultations, treatments and download photos in software database.
• Answer incoming calls, schedule client appointments, greet and direct clients through the treatment process.
• Establish and maintain rapport with clients to ensure overall customer service satisfaction of clients.
• Educate clients on additional services, all treatment processes including pre and post treatment care.
• Administer treatments in accordance with Dermapure policies and procedures.
• Maintain accurate client treatment records/data in the clients’ medical and cosmetic charts.

Requirements –

• RPN or LPN;
• At least three (3) years of experience in a similar role in the medical or medical aesthetics field.
• Medical charting (SOAP).
• Proficient with personal computers and contemporary software applications.
• Passion and an interest in Medical Aesthetics.
• Ability to complete detailed paperwork.
• Maintain professional appearance and demeanor, at all times.
• Perform all duties as requested or assigned.
• Warm and welcoming manner.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

*We are proud to offer equal chances to everyone. Only selected candidates will be contacted for an interview.

Figurra Institute, located in Dieppe, NB, is looking for a new member to join its medical team. Our Institute offers specialized medical aesthetic and laser services supervised by a nationally recognized dermatologist and a team of professional skin care specialists.

We are presently looking for two Medical Assistants to join our team. The ideal candidate is outgoing, energetic and eager to take on new challenges, learn about new products and is able to expand upon their responsibilities, and provide our patients with the best possible service.

Responsibilities:

• Provide pro-active medical assistance to doctors as needed;
• Educate patient on the variety of treatments available at Figurra;
• Conduct patient evaluations and assessments;
• Confirm Diagnostic and Treatment Plan with doctor;
• Prepare Treatment Plans;
• Prepare Treatment room, products, medications, medical materials and equipment according to treatment plan;
• Prepare patient prior to treatment (anaesthesia, photos, etc.);
• Explain Post-treatment care and ensure patient understands them;
• Develop skin care plan for patients;
• Write and maintain medical records on patient and treatments;
• Complete and forward requests for references, prescriptions or other documents if appl.;
• Remove stitches and make appropriate dressings when necessary;
• Administer post-treatment care and teach care instructions to patients;
• Conduct patient follow-ups.

 

Qualifications:

• Previous Aesthetic Experience is an asset;
• Previous Medical Assistance Experience is an asset;
• Previous Operating Assistance Experience is an asset;
• Active member of Nurses Association of NB;
• Excellent communication and writing skills in French and English;
• Outgoing, self-motivated and positive personality;
• Computer knowledge of MS Office and computerized medical software;
• Fast learner;
• Experience in Sale Techniques is an asset;
• Team-oriented individual;
• Strong organizational skills;
• Attention to detail;
• Great sales and patient service abilities;
• Enjoy working in a fast-paced, multitasking environment.If you are customer oriented, sociable and organized, we encourage you to apply! This position offers an opportunity to make a meaningful impact on our organization and its people.

Our Core Values – 

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

Groupe Dermapure Inc.is proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

BC Laser, partner of Dermapure is seeking a dynamic Receptionist to join our team! Become part of the most prestigious network of Dermapure clinics specializing in medical aesthetic care in Canada!

Acting under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

Responsibilities : 

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Qualifications : 

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.
• Languages : mandarin/Cantonese an asset

Our values : 

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

Groupe Dermapure Inc. proud to offer equal chances to everyone.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assisting our physicians in medical, cosmetic, invasive and non-invasive treatments.
• Receive and follow-up with patient referrals received by fax or database.
• Input cosmetic client’s consultations, treatments and download photos in software database.
• Answer incoming calls, schedule client appointments, greet and direct clients through the treatment process.
• Establish and maintain rapport with clients to ensure overall customer service satisfaction of clients.
• Educate clients on additional services, all treatment processes including pre and post treatment care.
• Administer treatments in accordance with Dermapure policies and procedures.
• Maintain accurate client treatment records/data in the clients’ medical and cosmetic charts.

Requirements –

• RPN or LPN;
• At least three (3) years of experience in a similar role in the medical or medical aesthetics field.
• Medical charting (SOAP).
• Proficient with personal computers and contemporary software applications.
• Passion and an interest in Medical Aesthetics.
• Ability to complete detailed paperwork.
• Maintain professional appearance and demeanor, at all times.
• Perform all duties as requested or assigned.
• Warm and welcoming manner.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

*We are proud to offer equal chances to everyone. Only selected candidates will be contacted for an interview.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Dermapure Vancouver is seeking a dynamic Receptionist to join our team! Become part of the most prestigious network of Dermapure clinics specializing in medical aesthetic care in Canada!

Acting under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

A day in the life of a receptionist:

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Qualifications :

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.

Our Core Values:

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.
 

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assist the doctor on injection days by: Providing exceptional customer service skills and a warm demeanor. Controlling flow of patients from arrival to waiting room to preparing. Preparing the treatment rooms so they are clean and stocked for injection (supplies and products). Getting patients ready for treatment: face washed, photos, consent, topical, discuss treatment and aftercare. During treatment, providing reassurance to patient, discussing aftercare, documenting treatment and other services or products discussed for front staff to address patient. After treatment, assisting with aftercare instruction, ice and arnica, follow up reinforced.
   
• Administrative tasks: Keep medical charts confidential. Keep treatment rooms neat and de-cluttered. Keep track of injectable inventory to ensure products & supplies ordered on time and kept in stock. Mix neuromodulators at start of day. Keep an eye on supply of neuromodulators throughout day. Optimize Dr schedule – daily/weekly. Communicate with other staff as to scheduling, handling of patients, assistance needed, etc.
   
• Greeting Customers/Customer Service : Greet customers when they arrive at the clinic and provide outstanding customer service. Create a file for each new customer and update existing customer files. Answer phone calls and reply to customer e-mails. Book customer appointments and manage the appointment calendar. Prepare customer files for next-day appointments.
   
• Reception Management: Implement the clinic’s opening and closing procedures. Manage correspondence and postal mail. Establish the day's treatments in collaboration with the consultant. Manage the clinic’s info e-mail inbox. Ensure that the reception area, boutique area and waiting area are properly maintained and stocked. Order office supplies and beverages. Close batches, balance daily reports and transfer receivables to accounting. Ensure availability of cash in the register and notify the person in charge
   
• Customer Invoicing: Prepare customer invoices and verify invoices daily.

Requirements –

• High school diploma is mandatory, training in secretarial/office systems would be an asset
• At least two (2) years of experience in a similar role.
• Bilingual: English, French.
• Experience in the medical-aesthetics field.
• Ability to communicate effectively.
• Demonstrated rigor, reliability and flexibility.
• Proficiency in Microsoft Office Suite.

*Please note that our offices will be closed from December 25th to January 1st, inclusively. *

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.
 

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.-Attend work reliably with an enthusiastic and positive attitude.

 

Requirements –

• Minimum of 2 years experience in a similar position.
• Diploma of professional studies in aesthetics.
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• A high level of professionalism, performance, and care in personal presentation.
• Strong interpersonal skills.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.
• A desire and willingness to learn and grow within the position and our company.
• Excellent organization and time management skills. Ability to adapt and respond and quickly to changing priorities.
• Excellent oral and written communication skills.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Experience with Zenoti will be an asset.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.